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Evidence Guide: MEM11018B - Organise and maintain warehouse stock receival and/or dispatch system

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MEM11018B - Organise and maintain warehouse stock receival and/or dispatch system

What evidence can you provide to prove your understanding of each of the following citeria?

Allocate/coordinate work activities in receival and/or dispatch areas

  1. Equipment and/or staff are allocated to meet receival and/or dispatch schedules.
  2. Relevant documentation is distributed and collected.
  3. Contingency procedures are developed and implemented for receival and dispatch problems.
Equipment and/or staff are allocated to meet receival and/or dispatch schedules.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant documentation is distributed and collected.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contingency procedures are developed and implemented for receival and dispatch problems.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain stock receival and/or dispatch system

  1. Information is provided and extracted accurately according to standard operating procedures.
  2. Receival and dispatch reports are produced as required.
  3. Modifications to dispatch and/or receival system are made according to standard operating procedures.
  4. Problems with receival and/or dispatch system are identified and reported according to standard operating procedures.
  5. Participate in continuous improvement of dispatch and/or receival systems.
Information is provided and extracted accurately according to standard operating procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Receival and dispatch reports are produced as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Modifications to dispatch and/or receival system are made according to standard operating procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Problems with receival and/or dispatch system are identified and reported according to standard operating procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participate in continuous improvement of dispatch and/or receival systems.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

A person who demonstrates competency in this unit must be able to organise and maintain a warehouse stock receival and/or dispatch system including allocating/coordinating work activities. Competency in this unit cannot be claimed until all prerequisites have been satisfied.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.

Context of and specific resources for assessment

This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team. The assessment environment should not disadvantage the candidate.

This unit could be assessed in conjunction with any other units addressing the safety, quality, communication, materials handling, recording and reporting associated with organising and maintaining a warehouse stock receival and/or dispatch system or other units requiring the exercise of the skills and knowledge covered by this unit.

Method of assessment

Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. The candidate must have access to all tools, equipment, materials and documentation required. The candidate must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.

Guidance information for assessment

Required Skills and Knowledge

Required skills

Look for evidence that confirms skills in:

coordinating staff and equipment for receival and dispatch

planning and sequencing operations/activities

communicating with management and staff

solving warehouse problems

producing stock receival and dispatch reports

developing and implementing procedures

accessing, entering and maintaining information on manual and electronic records/files and forms

checking and clarifying task-related information

Required knowledge

Look for evidence that confirms knowledge of:

receival and dispatch systems

legislation, regulations, and codes of practice

inventory systems and procedures

auditing processes

quality systems

warehousing systems

safe work practices and procedures

continuous improvement processes and procedures

hazards and control measures associated with organising and maintaining a warehouse stock receival and/or dispatch system

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Equipment and/or staff

Calculators, scanners and portable computers, drivers, stores assistants, casuals, specialists

Modifications

Extra staff, adjustment of hours, set up special storage areas, hire of lifting equipment

Problems

Out of hours receival, late deliveries or dispatches, dealing with goods that need equipment for loading or unloading, hazardous goods, inadequate stores capacity, emergency procedures, special legislative requirements